Close Menu

Answers before questions even arise – from A to Z

Activities & Surroundings

Hiking Gratlspitz – duration?

2.5–4.5 hours from the hotel. Routes via Hösljoch, Bischoferalm, or Hausberg (shorter).

Best walk with a stroller?

Besinnungsweg, middle altitude trail, Reitherkogel cable car, Wiedersbergerhorn (gondola up, then easy walk).

Are there cable cars?

Yes, Wiedersbergerhorn and Reitherkogel (year-round). Access to panoramic trail and Kneipp path.

What is included in the guest card?

Summer: cable car rides, access to lakes and museums
Winter & summer: free guided hikes (snowshoe, torchlight, llama walks)

Where do I receive the guest card?

By email one day after arrival (registration required). QR code for use.

Winter buses to cable cars?

Free with guest card. Regional bus hourly from the hotel.
Ski bus to Wiedersbergerhorn:
•    8:00–9:30 a.m. & 3:00–4:00 p.m. every 10 minutes
•    9:30 a.m.–3:00 p.m. every 20 minutes

Bus travel time to the gondola?

Approx. 10 minutes.

Where are the alpacas?

Behind the hotel on the field. Exit on the 3rd floor, turn left past the chickens, follow the gravel path.

Where can you go sledding in Alpbach?

Faulbaumgartenalm (Luegergraben, Inneralpbach). Longest run: Reither Kogel via Panorama Trail to Reith.

Sledding at Böglers lift?

Yes, daily in winter from 12:00–4:00 p.m.
Point cards available at the lift: 50 points = €52.50.

Where to rent sleds or toboggans?

Toboggans: reception (free).
Sleds: sports shop “Connys”, €6.60 per sled.

Cross-country skiing in Alpbach?

No, available in Brandenberg (12 km track, snow dependent).
Equipment rental at “Connys”: €27.50.

E-bike rental?

Reservation via “Rent a Bike” (online, from €40/day). Reception organizes bikes for tours.

Are weekly activity programs free?

Mostly yes. Charged activities:
•    Torchlight hike Schafalm: €40 adults / €20 children
•    Fine dining menus (prices as listed above)

Arrival & Departure

When is check-in?

From 3:00 p.m. Earlier arrival is possible with luggage storage. You will be informed as soon as your room is ready.

When is check-out?

By 11:00 a.m. The wellness area and light lunch can be used for the entire departure day.

Is late check-out possible?

Yes, subject to availability, for €99.

Where is the bus stop?

Directly behind the hotel near the small wooden hut (stop “Böglerhof”).

Booking & Cencellation

What are the cancellation conditions?

Normal season (except Christmas/New Year/February–March holiday weeks):

Free up to 14 days before arrival

Up to 7 days before arrival: 70%

Within 7 days / no-show: 90%

High season (Christmas/New Year/February–March holidays):

Free up to 2 months before arrival

Up to 1 month: 40%

Up to 1 week: 70%

Within 1 week / no-show: 90%

Deposit payments are credited. Travel cancellation insurance is recommended.

Hotel-Services

Where is the Fichtensaal?

Seminar room behind Böglers Bar.

Where to pay for shop items?

At reception or charged to the room.
Shop “Lieblingsdinge” opposite reception, daily 7:10 a.m.–9:30 p.m.

Can I buy a Böglerhof backpack?

Yes, at reception for €38.

Dogs

Where are dogs allowed?

Dogs are allowed in Böglers Bar, the Rose Garden, and the sun terrace. Access to the restaurant is possible with prior reservation. During meals, dogs stay in the room.

What does the hotel offer for dogs?

Welcome package including dog bed, food bowl, mat, towel, treats, and a dog brochure with walking routes. Dog shower, “dog in room” door sign. Walking path with off-leash area directly at the hotel.

How much does a dog cost?

€30 per day (including welcome package).

Babysitting / dog sitting costs?

Babysitter: €20–25 per hour (depending on number of children).
Dog sitter: €25 per hour.

Which rooms allow dogs?

Economy Single Room, Double Room Standkopf, Superior Double Room Sonnjoch, Junior Suite Hausberg, Junior Suite Gamskopf/Galtenberg, Family Suite Joelspitz, Böglerhof Suite, Böglerhof Suite Deluxe.

Which rooms are dog-free (for allergy sufferers)?

Double Room Hösljoch, Nature Suite, Penthouse Suite, Seeblick Suite.

Where is the nearest veterinarian?

Kramsach: Dr. Fasl, +43 5337 63296, 6241 Radfeld, Siedlung 121

Brixlegg: Dr. Vorhofer, +43 5337 62056, 6230 Brixlegg, Innsbruckerstraße 42
Opening hours: Monday–Friday 8:00–10:00 a.m. and 4:00–7:00 p.m.
Approx. 15 minutes by car.

Childcare

When is childcare available?

•    Winter: 6 days/week, 3:00–9:00 p.m.
•    Summer: during holiday periods, 6 days/week
Children’s club open daily outside supervision hours.
Free of charge, for children aged 3 and up.

Medical Care

Nearest doctor / pharmacy?

Doctor: Dr. Bruno Bletzacher (general practitioner & in-house pharmacy)
Address: Alpbach 744 | Phone: +43 5336 20044
(Opening hours as listed)

Pharmacy: St. Barbara Pharmacy, Brixlegg
Address: Burglechnerweg 2b, 6230 Brixlegg
Phone: +43 5337 62900
Approx. 10 minutes by car.

Nearest hairdresser?

Reith im Alpbachtal (Bliem or Eva’s Hair Studio), approx. 10 minutes by car. Reception arranges appointments.

Restaurant & Catering

Where and when is breakfast served?

In the restaurant, daily from 7:30–10:30 a.m. (gourmet breakfast buffet).

Restaurant opening hours?

•    Breakfast: 7:30–10:30 a.m.
•    Light lunch with sweet treats: 2:00–4:00 p.m.
•    Dinner: 6:30–8:00 p.m.

May I wear a bathrobe in the restaurant?

For light lunch in the afternoon: yes.
In the evening: no (sporty-elegant attire required).

Can external guests dine in the evening?

 Yes, with prior reservation. À la carte billing. Gourmet menu: €55.

Fine dining & half board?

When booking fine dining, half board is credited (€25 reduction per person).
Menu prices:
•    7-course: €135
•    5-course: €115
•    3-course: €85
Reservation via Giggle or at reception.

Can food be ordered at night?

Yes, via the night porter (+43 680 143 8038). Night menu available on Giggle. Night surcharge: €20.

Is the minibar included?

Non-alcoholic beverages are free once daily. Each additional refill costs €7.

Half board vs. breakfast only – price difference?

  • Half board: breakfast + light lunch + dinner
  • Breakfast only: breakfast + afternoon snack
    Price difference: €25.

Parking & E-Car

Is parking reservation required?

No, sufficient spaces available.

Where can I park?

Hotel garage or carport.

Can I charge my electric car?

Free of charge in the hotel garage, 25 charging stations.
Charging times: 9:00 p.m.–6:00 a.m.

Maximum vehicle height for underground garage?

Max. 1.90 m. Higher vehicles: carport behind the building.

Wellness & SPA

Can the spa be used on departure day?

Yes, including light lunch.

Spa opening hours?

  • pure nature.spa: 10:00 a.m.–7:30 p.m.
  • Outdoor pool (32°C):
    • May–Nov: 7:30 a.m.–7:30 p.m.
    • Dec–Apr: 10:00 a.m.–7:30 p.m.
  • Böglers bathing lake: May–Nov, 7:30 a.m.–7:30 p.m.
  • Familienzeit.spa indoor pool: 7:15 a.m.–9:30 p.m.
  • Familienzeit.spa outdoor pool:
    • Dec–Apr: 7:15–10:00 a.m. & 3:00–7:00 p.m.
    • May–Nov: 7:15 a.m.–9:30 p.m.
  • Saunas: 3:00–7:00 p.m.

Where can spa treatments be booked?

  • Reception: 7:00 a.m.–9:30 p.m.
  • Spa reception (pure nature spa): 1:00–6:30 p.m.

Is there a day spa?

No, but individual treatments can be booked.

Where do I get towels and slippers?

Towels are available in the spa area. Slippers are in the spa bag in your room.

Is the wellness area extra?

No, it is included in the room rate.

May I take the spa bag home?

Yes

Winter & Ski

Where is the ski room?

Accessible directly from the garage. Basecamp on the right when entering.

Where can I rent ski equipment?

Sports shop “Connys”, 2 minutes’ walk.
Address: Dorf 178, 6236 Alpbach
Phone: +43 5337 65267
 

Can ski passes be bought at reception?

Yes. Valid for Ski Juwel Alpbachtal. Day ticket: €68.50.

Rooms & Facilities

: Which rooms are suitable for families?

  • Family Suite Joelspitz: ideal for 2–3 children
  • Gamskopf/Galtenberg Suite: 2 adults + max. 2 children on sofa bed
Newsletter registration